Jessica Chastain criticized for tone-deaf complaint over JetBlue fight

Jessica Chastain found herself in a sticky situation after filing a complaint about a theft that some fans thought was tone-deaf for someone of her wealth and stature.

The 47-year-old Oscar winner lashed out at to spread on social networks.

‘Thank you @JetBlue for your $15.00 credit. My flight cost $1,500 and the credit is 1/100 of the money I paid you,” she began the passive-aggressive message. “Strange that I paid that for your entertainment system flight that didn’t work for the duration of my 6 hour flight, but I guess it was worth it for that $15 credit.”

The post included a screenshot confirming she had received the credit, but a follow-up message – which particularly angered some fans – showed Chastain complaining that she should have received a larger credit than other customers who had paid cheaper tickets on the same flight.

In response to a post from JetBlue’s a customer service representative.

Jessica Chastain came under fire from social media users on Wednesday for complaining about a paltry refund from JetBlue in since-deleted posts on X (formerly Twitter); seen in February in Los Angeles

She complained that her $15 refund for a faulty TV on a six-hour flight; an Airbus A320 for JetBlue is photographed over New York in 2013

After informing the Tree Of Life star that every person on the flight whose TV didn’t work had received a $15 refund, she pleaded for a higher payment.

“I understand, but I spent $1,500 on the flight and so did my husband,” she wrote. “There should be a flight credit or something since I have a TrueBlue account and am a loyal customer.”

But the customer service representative reiterated that the airline would only pay $15 per person, regardless of the flight’s loyalty status or their ticket price.

Chastain’s complaints on social media received negative criticism from other X users, with some saying her concerns were insignificant when many Americans lost everything during last month’s Hurricane Helene and the The ongoing Hurricane Milton, which was downgraded to a post-tropical storm on Thursday.

“Read the room,” one user deadpanned.

But many others adopted a more mocking and demeaning tone.

“Jessica Chastain is so embarrassing,” one poster complained, while another jokingly asked why an Oscar winner like Chastain was flying JetBlue, when it was originally a low-cost airline.

Another person joked that “being mad at an airline and blasting them on social media” made Chastain “our modern-day Princess Di.”

Several comments mocking the Zero Dark Thirty actress pointed out that she was one of the few celebrities still using the site formerly known as Twitter to complain about brands, as many stars had left the platform of social media after its acquisition by Elon Musk. and its efforts to turn blue checkmarks into a money-making operation have rendered them largely useless to celebrity users.

Some posters attributed the complaints to Chastain’s age.

“Jessica Chastain publicly fighting with an airline on Twitter shows that no matter how much money you have, you will never stop being a millennial,” one complaint read.

Writer Carrie Wittmer wondered if “early 2010s Twitter (was) back or if it’s just Jessica Chastain.”

Chastain complained that the refund was only “1/100” of her $1,500 bill.

A screenshot of a customer service conversation showed Chastain apparently asking for more money because she was a member of the airline’s rewards program.

Some users criticized Chastain for not “reading the room” and complaining about airline refunds when people were left homeless by recent hurricanes; seen in April in Los Angeles

But other critics took a more mocking tone, like one person who questioned why she was flying JetBlue, which was originally a low-cost airline.

Another person joked that “being mad at an airline and blasting them on social media” made Chastain “our modern-day Princess Di.”

Several comments mocking the Zero Dark Thirty actress pointed out that she was one of the few celebrities still using the site formerly known as Twitter to complain about brands after it was acquired by Elon Musk and to return verification essentially meaningless.

One fan wrote that it was “incredibly funny and weird for someone of her level of fame to tweet like that, in 2024 no less,” while another wrote that Chastain was “keeping this art form alive” when she arrived. complain to brands on social media

Some posters attributed the complaints to Chastain’s age, citing it as a symptom of being a millennial or joking that “2010s Twitter” was back.

Louis Peitzman joked, “Many of you would tweet just like Jessica Chastain if you were at her level of celebrity.” I know it in my soul’

One X user joked that the controversy wasn’t a priority, posting: “Have we heard anything about the Jessica Chastain/Jet Blue situation”

But some users defended Chastain and supported her attempts to hold airlines accountable because she is more likely to be listened to than the average traveler.

Louis Peitzman joked, “Many of you would tweet just like Jessica Chastain if you were at her level of celebrity.” I know it in my soul.

But some users defended Chastain and supported her attempts to hold airlines accountable because she is more likely to be listened to than the average traveler.

“I think it’s okay for a celebrity to complain publicly,” one poster wrote. “Airlines have absolutely no accountability for customer service, experience, or even basics like BEING ON TIME. »

Since deleting her posts, Chastain has not responded to the outcry they sparked.