Brighthouse Life Insurance Announces Data Breach Resulting from Third-Party Vendor Incident | Console and related, PC

On October 22, 2024, Brighthouse Life Insurance Company (“Brighthouse”) filed a data breach notification with the Massachusetts Attorney General after discovering that confidential information that had been provided to the company had been disclosed through a data breach by a third party in the education sector. Benefit Consultants, LLC d/b/a Aviben. In the notice, Brighthouse explains that the incident allowed an unauthorized party to access sensitive consumer information, including their names, dates of birth, Social Security numbers and annuity contract numbers. Once its investigation was completed, Brighthouse began sending data breach notification letters to everyone whose information was affected by the recent data security incident.

If you have received a data breach notification from Brighthouse Life Insurance Company, it is essential that you understand what is at risk and what you can do about it. A data breach attorney can help you learn more about how to protect yourself from fraud or identity theft, as well as discuss your legal options following the Brighthouse data breach Life Insurance. For more information, please see our recent article on the subject here.

What caused the Brighthouse Life Insurance data breach?

The Brighthouse Life Insurance data breach was only recently announced and more information is expected in the near future. However, Brighthouse’s filing with the Massachusetts Attorney General provides important information about what led to the violation. According to this source, on August 9, 2024, Brighthouse became aware of a data security incident that occurred between June 28, 2023 and July 3, 2023. Apparently, an administrator used by Brighthouse, DXC Technology Company, disclosed certain information to an unauthorized party. . The unauthorized party was Education Benefit Consultants, LLC d/b/a Aviben (“Aviben”).

Subsequently, on February 22, 2024, Aviben experienced a data security incident that allowed an unauthorized party to access confidential information belonging to Brighthouse customers.

After learning that sensitive consumer data was being accessed by an unauthorized party, Brighthouse Life Insurance reviewed the compromised files to determine what information had been disclosed and which consumers were affected. Although the information disclosed varies among individuals, it may include your name, date of birth, social security number, and annuity contract number.

On October 22, 2024, Brighthouse Life Insurance sent data breach letters to anyone affected by the recent data security incident. These letters should provide victims with a list of their information that has been compromised.

More information about Brighthouse Life Insurance Company

Brighthouse Life Insurance Company is an insurance company and subsidiary of Brighthouse Financial. Brighthouse Financial is a large insurance company that offers annuity and life insurance products. Brighthouse was spun out of MetLife and is now listed on the Nasdaq stock exchange under the symbol “BHF”. Brighthouse Financial employs more than 1,500 people and generates approximately $2.7 billion in annual revenue.