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MoneyGram hack exposes Social Security and bank accounts

MoneyGram hack exposes Social Security and bank accounts

Some MoneyGram customers had their data compromised last month, according to the money transfer and financial services company.

“On September 27, 2024, we determined that an unauthorized third party accessed and acquired the personal information of certain consumers between September 20 and 22, 2024,” the company said in a statement. An investigation into the incident has been launched and is continuing.

Here’s what you need to know and how New Yorkers can protect themselves.

What information was disclosed?

According to MoneyGram, the type of information accessed depends on the person concerned. The leaked data includes:

  • “Limited” Social Security Numbers
  • Government identification documents
  • Common contact information, including email, addresses and phone numbers
  • Date of birth
  • Bank account numbers
  • Utility bills
  • Small Payment Plus Rewards
  • Transaction information
  • Information on criminal investigations (such as fraud) for “a limited number of consumers”

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What to do if your data has been breached

MoneyGram is offering affected U.S. consumers free identity protection and credit monitoring services for two years through Experian. The company also suggests customers check their bank and credit statements for suspicious activity.

Here are some additional steps you can take, according to technology expert Kim Komando:

  • Make a list of your data that has been exposed. For more questions about the violation, contact MoneyGram at 833-918-1122, using commitment number B132368.
  • Update your PIN and banking login credentials
  • Freeze your credit.
  • Be wary of any new requests by email or SMS
  • Be wary of healthcare-related requests

Contributor: USA TODAY

Emily Barnes reports on consumer issues for the USA TODAY Network’s New York Connect team, focusing on topics related to scams and recalls. Follow her on Twitter and Instagram @byemilybarnes. Contact us at [email protected].